Contact Support
Need help with the Tabi EmailQuote? Our team is here to help with setup, access, troubleshooting, and product questions.
Email Support
For assistance, contact us at:
Legal / Commercial: sales@tabiconnect.com
Product Support: tabisupport@tabiconnect.com
How We Can Help
We can assist with:
- Account login issues
- Plug-In installation
- Quote generation issues
- Template setup
- User permissions
- Performance questions
Frequently Asked Questions
How do I access the plug-in?
Install or enable it in your supported email platform and sign in using your Tabi Connect account.
How do I generate a quote?
Open an email request, click Start Extraction, review shipment details, and click Quote.
Can I modify the rate?
Yes. Users can update pricing components and instantly preview final rate and margin changes.
Can I quote multiple shipments?
Yes. Tabi can identify and quote up to 25 trips from a single email.
Why can't I access the plug-in?
You may need:
- Active Tabi Connect account
- Assigned EmailQuote seat
- Company access enabled
Please contact your administrator.
Best Practices
For faster results:
- Include origin and destination
- Include equipment type
- Include shipment dates
- Include customer name
- Review extracted details before quoting
Need Access?
If your organization is not yet enabled for the Tabi EmailQuote, contact your Account Manager.